Shipping Policy

Last Updated: May 2026

Thank you for shopping with Aura™. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 24–72 hours after payment has been successfully received.

Orders are processed Monday through Friday, excluding holidays. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 6–15 business days

• Canada: 7–18 business days

• Australia: 7–18 business days

• United Kingdom: 6–15 business days

• International Orders: 7–20 business days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

All orders include tracking.

Once your order has shipped, you will receive a tracking number via email. Tracking information may take several days to update after shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order has already been processed, Aura™ cannot guarantee modifications or refunds.

Delayed Deliveries

While we strive to meet all estimated delivery times, occasional delays may occur due to factors outside of our control. We appreciate your patience and understanding should this happen.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible.

Email: shopberano@gmail.com

We will work with the shipping carrier to investigate the issue and help find a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Email: shopberano@gmail.com

Thank you for choosing Aura™.